Tenant directories
Shopping Mall Tenant Directories That Stay Current
A tenant directory tells shoppers what is in the centre and where to find it. Tenants change, so a directory has to be easy to update. Metal Signage makes static and updatable tenant directories, lit or unlit, to match the rest of your centre signage.
It suits centre managers and property teams who handle regular tenant changes.
- Updatable tenant panels
- Static or lit
- Matches centre style
- Floor plan option

Where it works best
- Main entrances and concourse intersections.
- Lift lobbies and escalator landings.
- Parking decks, so visitors can plan before entering.
- Large centres with many tenants and levels.
- Open-air centres with a central meeting point.
A good directory pairs with the rest of the centre signage so a shopper who has found a tenant name can follow the same colours, numbers and icons on hanging and floor signs afterwards. It also takes pressure off information desks, because most visitors only need a quick answer to where a shop is and which level it is on.
Design options
- Slide-in strip directories: tenant names on strips that slide into channels.
- Panel-based directories: individual panels per tenant fixed in a frame.
- Printed map directories: floor plan with numbered units and a list.
- Lit directories: lightbox formats, see LED Lightbox Signs or Slimline LED Lightboxes.
- Freestanding or wall-mounted: totem style or fixed to walls, see Totem Signs.
Materials and finishes
- Aluminium frames and trays, powder-coated.
- Stainless steel for hardwearing housings.
- Acrylic faces and inserts.
- Printed film or vinyl for floor plans.
- Tempered glass fronts on some formats, subject to assessment.
Lighting options
Backlit directories are legible in dim concourses and car parks. Daylight-lit atriums may need only frontal illumination. We design the light level to avoid glare on shiny faces.
Interactive or digital directories are subject to technical assessment and confirmed availability.
How it compares with related options
- For direction signs throughout the centre, see Shopping Mall Wayfinding.
- For office lobbies, see Office Directory Boards.
- For exterior tenant lists on a pylon, see Illuminated Pylon Signs.
- For entrance branding, see Shopping Mall Entrance Signs.
Technical considerations
- Reading height: accessible reading height and approach space matter; see Accessible and Tactile Signs.
- Text size: as a rough guide, directory text is read at 1 to 2 m, so smaller type is acceptable, but contrast must be strong.
- Update method: choose a system your team can handle quickly.
- Floor plan accuracy: plans need to be supplied and updated by the centre.
- Electrical access: power for lit versions.
- Approvals: landlord or centre management usually approve; structural and electrical matters are checked at survey and design stage.
What affects the price
- Number of tenants and panels.
- Size and format.
- Lit versus non-lit.
- Material and finish.
- Floor plan artwork.
- Supply of spare panels.
- Installation conditions, such as wall build-up, floor fixing and after-hours work.
We quote after reviewing the locations, so the figure reflects the real centre. Request a quote to begin.
Care and maintenance
Wipe with a soft cloth. Replace worn strips and panels promptly. Keep a spare set of blank inserts. Lit units should have their lighting checked regularly.
Tenant directories across Gauteng
We survey and install by appointment from our Rivonia base across the province.
Options & specifications
| Formats | Slide-in strips, panels, printed map |
|---|---|
| Frames | Aluminium or stainless |
| Faces | Acrylic, film, vinyl |
| Lighting | Optional LED backlight |
| Mounting | Wall or freestanding |
| Updating | Replace strips or panels |
| Colour | Brand matched |
Options, materials and turnaround are confirmed on your written quote.
How ordering works
- 1
Brief
Tell us the number of tenants, how often they change and where directories will sit.
- 2
Site survey
We assess locations, reading heights and power.
- 3
Design and approval
We design layout, typography and update method, with mockups.
- 4
Manufacture
Frames, faces and inserts are produced.
- 5
Installation
Installation is arranged by appointment outside peak hours.
Frequently asked questions
How do we update tenants?
Slide-in strips or replacement panels, depending on the design.
Can it show a map?
Yes, with a supplied floor plan.
Is a lit directory worth it?
In dim concourses or car parks, yes; otherwise frontal lighting may be enough.
Can you supply spares?
Yes. Ordering extra panels at the start is cheaper than reorders.
Do you do interactive screens?
Subject to technical assessment and confirmed availability.
Request a quote for Shopping Mall Tenant Directories
Related services
Shopping Mall WayfindingShoppers decide quickly whether a centre feels easy or frustrating. Wayfinding gives them clear direction to shops, parking,…View
Shopping Mall Entrance SignsA shopping centre entrance sign has to be read by drivers, welcome pedestrians and reflect the centre's identity.…View
Office Directory BoardsA directory board lists who is in the building and where. We design and make lobby and floor…View
LED Lightbox SignsAn LED lightbox is a fabricated cabinet with a translucent face lit evenly from behind by LED modules.…View
Totem SignsA totem sign is a slim, vertical, freestanding sign, usually between a boundary-wall sign and a full pylon…View
Accessible and Tactile SignsAccessible signs help people who are blind, partially sighted or unfamiliar with a building to find rooms and…View
Request a quote for your centre directory.
Send your brief, quantities and deadline. We reply with a clear written quote and confirm the turnaround before anything goes to production.
